Track Your Order
Enter your order number and email below to check the status of your container. Can't find it? Reach out and we'll look it up for you.
Enter your order details
Your order number was included in your confirmation email, and it usually starts with a #.
What you'll need
Your order number
Find it in your confirmation email, usually formatted like #1024.
The billing email you used
The same email address you entered when you placed the order.
Reading your order status
We've received your order but payment hasn't cleared yet.
Payment has cleared and we're preparing your order for delivery.
We need something from you, usually a quick confirmation, before we can continue.
Your container is on a truck and headed to your delivery address.
Delivery is done. Check our Return & Refund Policy if anything needs attention.
Ask us directly
Send us your order details and we'll look up the status for you.
Order tracking FAQ
A few things people ask while waiting on a delivery.
Where do I find my order number?+
It's in your order confirmation email, usually formatted like #1024. If you can't find that email, check your spam folder or reach out to us with your name and the email you ordered with.
How long does delivery usually take?+
Most orders are delivered within 5–10 business days after payment clears. See our Shipping & Delivery policy for full details.
My status hasn't changed in a while, is that normal?+
Sometimes, depending on carrier scheduling and location. If it's been more than 10 business days with no update, reach out and we'll check on it.
Can I change my delivery address after ordering?+
Contact us as soon as possible. We can usually update it if the order hasn't shipped yet.
Still need help with your order?
Our team can look up your order and give you a status update.
1117 Via Verde, San Dimas, CA 91773